Shipping/Delivery + Return Policies
S H I P P I N G I N F O R M A T I O N
We currently only ship within the USA. Free shipping on orders of $100 or more.
We also offer free delivery Monday - Friday inside the city limits of Ashland, Talent & Phoenix. Deliveries can also be made within the city limits of Medford & Central Point for a $10 fee. Minimum order $25 for deliveries. Please allow up to 24 hours after placing your order for it to be delivered.
We offer curbside or in store pickup as well at 125 E Main St. in Ashland.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Please also note that the shipping rates for most items we sell are weight-based.
R E T U R N P O L I C Y
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- All Face Coverings, Masks and Shield sales are FINAL.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.